123Ink.ca Reviews

Was looking for a new laser printer and of course went over to Amazon. Found it but didn't like the price. I did a Google search and it pointed me here. Same item at $100 lower than Amazon and shipping was also included. I ordered it on Monday night, it arrived from the US to Canada on Thursday afternoon.

Found a description for a replacement cartridge which had me confused as I never thought a replacement toner cartridge would have an internal iD chip. My previous one did not. But this new ones does.

So I asked them about it. Within 12 hours I got a reply back with a full explanation and a guide how to manually replace the chip on remanufactured cartridges. Rare to get a full response back with details. Usually we get a canned response which vaguely has the information we wanted.

Now, the only thing I'm not keen on is the fact they have 3 or 4 other sites attached to theirs, so when we order it is processed through a 3rd party processing site which handles all the other sites. The beef I have with that is they each individually spammed me with ads and adverts. I hate spam electronic or flyering through my mailbox.

The littlests of details or points each one wanted to make ended up filling my inbox with 50+ spam emails about some new thing they got in or some low price on something. Huh?... I just wanted a frigging laser printer and cartridges. I did not purchase cables, furniture or anything from their associated sites. So why flood my inbox with spam.

Spam is the lowest form of advertisement and because I set 123ink as allowed email, it let through all their associated links too. Now I have to create a specific filter to weed out the site specific spam. Not a good first impression.

Shipping is like rocket speed, products online are easy to find and locate. I take half point out because the order packaging was not unbox friendly. I bought a toner in moustache brand, (I always love their moustache logo design by the way), its shipped in bulk, which I was totally fine with that. But they placed the shipping label right on the top of the open seal, where you can open the box easily. They could have placed it somewhere else on the box. Well, other than that, the cartridges works just as great as the original.